Privacy Policy

Lemon Zest Cafe ("we," "us," or "our"), operated by S&M Investment Holdings Inc., is a family-owned Mediterranean restaurant located at 9310 Reseda Blvd, Northridge, CA 91324. This Privacy Policy explains what information we collect when you contact us or place an order, how we use it, and the choices you have. Our website is purely informational — it contains no forms and collects no information from visitors.

By providing your phone number to Lemon Zest Cafe when you place an order by phone or in person, you consent to receive transactional and service-related text messages (such as order confirmations and secure payment links) from Lemon Zest Cafe. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for help. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Consent is collected verbally over the phone or in person at the restaurant. It is never a condition of purchase, and there is no text-message sign-up form on this website.

We only collect information you voluntarily provide when you call us or visit the restaurant:

• Your name
• Your phone number
• Order details (items, pickup time, special requests, and catering notes)

We do not collect information through this website — there are no forms, accounts, or logins.

• To prepare and fulfill your pickup or catering order
• To contact you about your order status or a question about your order
• To send transactional text messages such as order confirmations and secure payment links
• To keep basic business records and comply with legal obligations

We never sell or rent your personal information. We share it only with service providers who help us operate the restaurant (for example, our point-of-sale, payment, and text-messaging providers), and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our legal rights. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

We keep order and contact information only as long as needed for business and tax recordkeeping, then dispose of it securely. We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may reply STOP to any text message from us to stop receiving messages at any time, or reply HELP for assistance. You may also ask us by phone to remove your number or correct your information by calling (818) 818-6164.

Our services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Lemon Zest Cafe
9310 Reseda Blvd, Northridge, CA 91324
(818) 818-6164